A process is a series of actions or steps which are carried out to achieve a particular goal. If proper processes are not in place, policies cannot be applied, people can be ineffective, and technology could fail, having an impact on your company’s digital transformation.
Also process work is social work. We help you to review individual processes or a process landscape and understand the related processes which come before and after, and those that interact with it. This will help us not only to adjust and change your existing processes but also to put each process in context with neighbouring processes.
We also support key individuals to better understand all the contributing factors and the time that is needed to achieve a particular goal while using a particular process. Becoming aware of these factors should help them to avoid mistakes and put unnecessary stress on their team.
Many problems in process work also come down to language used and how individuals perceive the existing process. Those coming into a new process often assume that there exists a common definition of the language of the process. We have found that this is usually not the case.
Therefore, we also look at your existing processes to identify which could go away and to find better ways of delivering your projects while implementing a new technology. Eliminating unnecessary processes can reduce time that is usually wasted and therefore, increase your efficiency and productivity rate across all your projects.
Process work is social work.
Understanding a process from the beginning to the end is the best way to ensure that you make the right decisions.