It is almost impossible to implement a digital transformation strategy without affecting the most critical factors in a company’s success, whether they are intentional or not. Therefore, being aware of the effects the change will have on your company, and planning accordingly, is crucial for the success of your digital transformation.
This is where Leavitt’s Diamond is valuable. In 1965, Harold Leavitt designed an integrated approach to change, Leavitt’s Diamond. We use this framework to develop an integrated digital transformation strategy and analyse the effects that it will have on your company.
The framework’s current form outlines four independent components: Policy, People, Process, and Technology. To use it effectively, we define exactly what each part does within your company to understand their existing connections.
Once we have done that, we analyse how your digital transformation will affect all four components of the diamond. For example, your policies may have to be adjusted and changed, but it always comes with changes in another element or other parts of the diamond. Again, there must be a balance to succeed.
Also, while your policies reflect your company’s goals, objectives, and culture to act as a statement of intent, we may have to adjust and change your standards, procedures, and guidelines to achieve that intent.
Policies reflect your goals, objectives, and culture.
While your policies act as a statement of intent, we may also have to adjust your standards, procedures, and guidelines to achieve that intent.