As much as companies generally understand that there needs to be a balance between all four elements of the Policy, People, Process and Technology framework, they often ignore how important the “People” part is in practice.
People are those who do the work. Some say they are the most important part of the framework. Without them, nothing can happen. But what happens if people lack the right mindset to change? Well, the process of digital transformation will simply magnify those flaws.
We help you to find and support the people in your team with the right experience, qualifications, and attitude – a necessary step in your digital transformation. The biggest challenge, however, are communicating what you expect and getting the buy-in from all those affected by your company’s digital transformation.
It is also crucial to recognize people’s needs and fears for change or being replaced. When people perceive that digital transformation could threaten their jobs, they may consciously or unconsciously resist the changes. If the digital transformation then turns out to be ineffective, their jobs will be saved (or so the thinking goes).
Helping your people to understand how the changes will make their life easier and to see the process as an opportunity for them to upgrade their expertise to suit the marketplace of the future, will make it possible to lead your company through a successful digital transformations.
People are those who do the work.
When people perceive that digital transformation could threaten their jobs, they may consciously or unconsciously resist the changes.