Companies generally understand that there needs to be a balance between all four elements of the Policy, People, Process and Technology framework. However, they often ignore the “People” part’s importance in practice.
People are those who do the work. Some say they are the essential part of the framework. Without them, nothing can happen. But what happens if people lack the right mindset to change? Well, the process of digital transformation will magnify those flaws.
We help you to find and support the people in your team with the right experience, qualifications, and attitude – a necessary step in your digital transformation. The biggest challenge, however, is communicating what you expect and getting the buy-in from all those affected by your company’s digital transformation.
Recognising people’s needs and fears of change or being replaced is also crucial. People may consciously or unconsciously resist the changes when they perceive that digital transformation could threaten their jobs.
Helping your people to understand how the changes will make their life easier and see the process as an opportunity for them to upgrade their expertise to suit the marketplace of the future will make it possible to lead your company through a successful digital transformation.
People are those who do the work.
When people perceive that digital transformation could threaten their jobs, they may consciously or unconsciously resist the changes.